Privacy Policy

VMS Privacy Policy

At Veterans Medical Supply, we are committed to protecting your privacy. This policy outlines how we collect, use, and share your personal information in accordance with applicable laws like the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).

  1. Information We Collect

We collect information when you:

  • Subscribe to marketing communications: This includes your email address.
  • Make a purchase: You provide us with your payment details. Payment processing is handled through third-party vendors, such as Shopify. For more details, review their privacy policy.
  • Apply for a job: We collect personal details such as your name, contact information, and work history.

Additionally, we collect information automatically as you navigate our site, including:

  • Usage Data: Information about the pages you visit, click patterns, and access frequency.
  • Technical Information: Your device’s IP address, browser type, and version.
  • Location Data: Regional location data gathered to personalize your experience.
  1. How We Use Your Information

We use your personal data to:

  • Provide and improve our services.
  • Process your orders and facilitate returns.
  • Send marketing communications if you opt in.
  • Comply with legal requirements and protect our company from potential risks.
  1. Data Sharing

We share your data with:

  • Service Providers: For payment processing, order fulfillment, and customer support.
  • Legal Compliance: If required by law or in connection with legal proceedings.
  • Consent-Based Sharing: When you ask us to share data with healthcare providers or other third parties, for instance, when renewing a prescription.
  1. Cookies & Tracking

We use cookies and tracking technologies to:

  • Analyze website traffic and improve user experience.
  • Offer targeted advertisements based on your browsing behavior. We partner with third parties like Google Analytics to process this data.
  1. Third-party sites

We may include links to third-party sites that we do not control. They have their own independent policies, and we are not responsible for the content or activities of these sites.

  1. Children’s Privacy Protection

People under the age of 18 are not permitted to use or purchase from our websites. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from someone under the age of 18, please let us know.

  1. Your Rights

You have the right to the following:

  • Access: Request the data we have on file.
  • Delete: Ask us to delete your personal data.
  • Opt-out: Opt-out of targeted advertising or data sharing by contacting us directly at cs@vms.org.