Shipping Policy

Processing Time

We strive to process and ship all orders within 2-3 business days. Our shipping policies are designed to ensure timely and secure delivery of medical supplies, with a focus on the special needs of healthcare customers. Please note that orders are not processed on weekends or public holidays.

Shipping Rates & Options

We offer various shipping options that will be calculated during checkout, including:

  • Standard Shipping: Delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • Overnight Shipping: Delivered within 1 business day (for orders placed before 2 p.m. Eastern Time, M-F).

Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this to monitor the delivery status of your package.

International Shipping

Currently, we only ship within the United States. International orders are not available at this time.

Shipping to P.O. Boxes

We ship to P.O. Boxes and APO/FPO addresses using standard shipping methods.

Delivery Delays

We are not responsible for delays caused by the shipping carrier or external factors such as weather or natural disasters, but we will provide assistance in tracking delayed packages. Certain items, like durable medical equipment, may require special handling, resulting in longer shipping times. Please note that some items may not be eligible for expedited shipping.